& Canada’s PIPEDA

Last Updated: October 20, 2021

The Personal Information Protection and Electronic Documents Act (PIPEDA) is a Canadian federal law, enacted in April of 2000 and updated several times since then, that applies to private sector businesses engaged in a commercial activity. The law governs the collection, use, and disclosure of personal information for private-sector organizations in Canada.

How is complying with the PIPEDA? is committed to compliance with the requirements of the PIPEDA and its underlying principles, where it applies to our data processing activities. Our compliance efforts in this respect are guided by the 10 fair information principles published by the Office of the Privacy Commissioner, including:

  • Accountability, transparency, openness and fairness in our data processing activities.’s Privacy Policy thoroughly details how we process personal information and for which purposes (where such means and purposes are determined by us), and our Data Processing Addendum sets the terms pursuant to which we process personal information on behalf of our customers, as their data processor;
  • Having a dedicated privacy team for monitoring and ensuring that personal information and privacy are protected and that we remain compliant with applicable data protection and privacy regulations;
  • Adopting safeguards by implementing security, technical and administrative measures aimed at protecting personal information from unauthorized accesses or any improper or unlawful processing;
  • Having procedures for handling data subject requests, suspected breaches concerning personal information, limiting use, disclosure and retention of personal information, and regularly conducting privacy training for all relevant members of our staff.

If you have any questions concerning’s privacy program and our compliance with Canada’s PIPEDA, please feel free to contact our Data Protection Officer & Privacy Team at

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