Sub-Processors, Subsidiaries & Support
We may use sub-processors, subsidiaries and support service providers to provide our Service. Listed below are such entities with whom we may share customer data.
Global Data Region:
Infrastructure Sub-Processors
We use the third parties listed below to host our customer data and to provide specific functionalities within the Service.
Sub-Processor | Type of Service | Hosting Region | EU & UK Data Transfer Mechanism |
Amazon Web Services, Inc. | Cloud computing provider | United States | SCC |
Redis Labs, Inc. | Database platform (hosted on AWS) | United States | SCC |
Google LLC | Cloud computing provider, error monitoring (through Firebase) | United States | SCC |
Cloudflare, Inc. | Content-based firewall | United States | SCC |
Other Sub-Processors
We use the third parties listed below to provide specific functionalities within the Service.
Sub-Processor | Type of Service | Hosting Region | EU & UK Data Transfer Mechanism |
SendGrid, Inc. | Email notification services | United States | SCC |
Mailgun Technologies, Inc. | Email notification services | United States | SCC |
FileStack, Inc. | File upload/view services | United States | SCC |
Honeybadger, Inc. | Error monitoring | United States | SCC |
Coralogix, Inc. | Log aggregation and correlation | European Union | UK Adequacy Decision |
Cloudinary Ltd. (Not applicable to HIPAA accounts) | File preview services | United States | SCC |
Perception Point Ltd. | Advanced threat protection | United States | SCC |
Sentry.io | Error monitoring | United States | SCC |
Content Delivery Networks (CDN)
We may use the CDN listed below for security purposes, and to optimize content delivery. CDNs are commonly used systems of distributed services that deliver content based on the geographic location of the user accessing the content and the origin of the content provider.
CDN |
Amazon Web Services, Inc. |
Subsidiaries & Support
Below are monday.com’s subsidiaries and third-party customer support service providers that may be engaged to provide our Service. A third-party customer support service provider will only serve as a sub-processor in cases where access to customer data is required to handle your support query.
Subsidiary / Support Service Provider | Location | EU & UK Data Transfer Mechanism |
monday.com, Inc. | United States | SCC |
monday.com, Pty Ltd. | Australia | SCC |
monday.com UK 2020 Ltd. | United Kingdom | EU Adequacy Decision |
monday.com brasil ltda. | Brasil | SCC |
Transactel International Services Limited d/b/a TELUS International | Guatemala | SCC |
EU Data Region:
Infrastructure Sub-Processors
We use the third parties listed below to host our customer data and to provide specific functionalities within the Service.
Sub-Processor | Type of Service | Hosting Region | UK Data Transfer Mechanism |
Amazon Web Services, Inc. | Cloud computing provider | European Union | UK Adequacy Decision |
Redis Labs, Inc. | Database platform (hosted on AWS) | European Union | UK Adequacy Decision |
Cloudflare, Inc. | Content-based firewall | European Union | UK Adequacy Decision |
Other Sub-Processors
We use the third parties listed below to provide specific functionalities within the Service.
Sub-Processor | Type of Service | Hosting Region | UK Data Transfer Mechanism |
Mailgun Technologies, Inc. | Email notification services | European Union | UK Adequacy Decision |
Coralogix, Inc. | Log aggregation and correlation | European Union | UK Adequacy Decision |
Cloudinary Ltd. | File preview services | European Union | SCC |
Perception Point Ltd. | Advanced threat protection | European Union | UK Adequacy Decision |
Content Delivery Networks (CDN)
We may use the CDN listed below for security purposes, and to optimize content delivery. CDNs are commonly used systems of distributed services that deliver content based on the geographic location of the user accessing the content and the origin of the content provider.
CDN |
Amazon Web Services, Inc. |
monday.com Subsidiaries & Support
Below are monday.com’s subsidiaries and third-party customer support service providers that may be engaged to provide our Service. A third-party customer support service provider will only serve as a sub-processor in cases where access to customer data is required to handle your support query.
monday.com Subsidiary / Support Service Provider | Location | EU & UK Data Transfer Mechanism |
monday.com Ltd. | Israel | EU & UK Adequacy Decision |
monday.com, Inc. | United States | SCC |
monday.com, Pty Ltd. | Australia | SCC |
monday.com UK 2020 Ltd. | United Kingdom | EU Adequacy Decision |
monday.com brasil ltda. | Brasil | SCC |
Transactel International Services Limited d/b/a TELUS International | Guatemala | SCC |
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